Imagine for a second that your website is a traditional store. Imagine if you did not actually know when someone came into your store. Even worse, imagine that the visitor to your store could not actually get help from a store assistant when they needed it.
This is exactly what is happening with most websites today. Website owners have no way of knowing who is visiting their website at this moment. Traditional web analytics solutions give you great looking reports at the end of the day or month – but don’t tell you what is going on right now – and don’t let you interact with your visitors while they are still on your site.
Client~ConneXion allows you to watch your website visitors as they enter your site. It will even attach a name tag to each visitor telling you how they found your site and what they are looking for. You, as the Internet Manager or Sales person, can then interact with your visitors and ask them if they need assistance, just like a real store. Visitors can ask for assistance themselves, when they need it. The visitor will see from your ‘click to chat’ link that real people are behind the dealership and so are more likely to interact.
Client~ConneXion enables you to facilitate this positive online experience by providing the online service that you would find in a traditional brick and mortar showroom, whereby a visitor is greeted on arrival, their needs are ascertained, inventory that meets these needs can then be shown directly to them and any questions can be answered in real time and as with anyone’s favorite retail store where customers have received a positive experience they will return!