Knowing what questions your online visitors will ask with help your sales people to be better prepared, respond quicker and move the visitor to a lead. Watch the video below to learn about the top questions asked by online shoppers when browsing for a new car:

No matter what questions your online sales representatives receive via live chat, it is important to remember to always ask for the appointment. Ask the browser when they would like to come in for a test drive. You probably already know that the more people to get to come to your actual dealership, the more sales you will make. The more appointments you set, the more cars you will sell as well.

At Client Connexion, we have developed our suite of dealership solutions, including Chat ConneXion, to help you connect with customers like never before and to assist you with converting those visitors into buyers. To learn more about how Chat ConneXion can benefit your dealership, call us today!

Visit our YouTube channel to view the other segments of our Live Chat tutorials.