What does online engagement mean?

Online engagement is part of the process of turning visitors into customers, and then advancing those customers into truly loyal customers. There are many different forms of online engagement – from conversations on social media, to liking or sharing a YouTube video and many other in-betweens.

At Client ConneXion, we have found the number one tool for generating online engagement on your dealership’s website – live chat. Our live chat solution, Chat ConneXion, was created by dealers for dealers. We understand what it takes to convert those online website visitors into customers and we have worked to create an online chat tool that will help you do just that.

Chat ConneXion works around the clock 24 hours a day, 7 days a week to immediately engage your website visitors. Today, many buyers research online (especially after your dealership has closed) to learn more about your inventory and what your dealership has to offer. Now, with Chat ConneXion, you can receive messages from those visitors and shoot back an automated response that your online sales rep will follow up on first thing the next business day. Our Chat ConneXion dealerships see an average of 15 to 30 additional sales each month!

Want to see for yourself if Chat ConneXion will work for your dealership? Call us today and ask about a free trial! We are here to help you turn your browsers into buyers!