New car shoppers are usually shopping on the market for about 5 months. Today, these shoppers are taking the time to research the vehicles they are interested and find out more about dealerships before going to the lot. Many online shoppers will not initiate contact or submit a lead, so the first formal contact you have with them is when they come to your lot. However, with mobile devices on the rise, there is an easier way to initiate contact with online shoppers.

83% of new car shoppers own a smart phone and 40% own both a smart phone and a tablet. It is important to make sure your dealership’s website shows us on a mobile device and has a mobile-friendly responsive design. Establishing a chat for your website is important to mobile shoppers because it creates a quick. easy and convenient way for shoppers to contact you and for you to engage these tech-savvy customers.

Chat ConneXion is an online chat software that works around the clock, 24/7 to engage online visitors and work to increase your leads. Chat ConneXion will help your dealership reach the mobile online shoppers earlier and easier. Give us a call for your free 30-day trial of Chat ConneXion!