Unlike your actual lot, your virtual lot is open all the time! People can browse your inventory online any time of day from any location. It is important that you engage and treat these online lot visitors just as you would actual lot visitors.
Chat ConneXion allows you to engage your website visitors on weekends, holidays and around the clock. Online consumers are generally some of the most impatient and demanding around. They expect answers from your online support group right away when they’re only as quick as their computer’s Internet connection and processor speed. Our average Client ConneXion dealer sees 15-30 additional sales each month with Chat ConneXion. Consumers use live chat during all aspects of the customer life cycle from researching, buying (70%) to maintaining their vehicle (30%). Customers that engage in chat on an auto dealership‘s website statistically purchase within two weeks.
You wouldn’t ignore visitors on your actual lot, so don’t ignore your online visitors. Call us today to learn how you can engage website visitors around the clock!