People in every industry search for ways to create genuine connections with their fellow employees and customers. What they don’t know is that it’s very simple if you take the time to prepare. Here are a few ways you can make genuine connections with your customers this New Year:
- Hand write thank you notes. Go through your personal customers from the past year (or six months, whichever you prefer) and write them a thank you note. Beginning your 2018 with gratitude is important for the success of your dealership overall.
- Follow up with ALL leads. Whether someone calls, emails or comes into your dealership, be sure to give them a call or two to let them know you’re there to help. However, don’t be pushy or an annoyance, rather talk to them like a friend and simply/quickly let them know you’re ready when they are.
These are just a couple of ways you can make a difference within your dealership in 2018. Although you should practice making genuine connections year-round, the New Year is a good time to start. Interested in learning more about Client Connexion? Give us a call at 877-888-5948 today!