Here at Client ConneXion, we help your dealership make better connections with customers. We work to improve your online presence through your website, social media and response times in order to turn prospects into lifetime customers. However, we do find value in having a responsive and positive customer service department.
A big way for your customer service department to better serve your customers is through DriveTRACPro – our newest program that increases the profitability of your loaner vehicle program and improves your customer service. Most dealerships in the U.S. have not yet found a way to make their loaner car operations a key part of their customer satisfaction strategy. These loaner programs can be the third highest expense inside a dealership after the cost of rent and people, but – handled poorly – they can end up costing the dealership money and damaging the relationship between dealer and customer.
Interested in learning more? Give us a call at 877-888-5948 or email us at email@example.com today! Have a great Tuesday, everyone!