{"id":11980,"date":"2017-07-10T08:04:50","date_gmt":"2017-07-10T13:04:50","guid":{"rendered":"http:\/\/clientconnexion.com\/site\/?p=11980"},"modified":"2017-07-10T08:04:50","modified_gmt":"2017-07-10T13:04:50","slug":"5-statistics-about-live-chat","status":"publish","type":"post","link":"https:\/\/clientconnexion.com\/site\/2017\/07\/10\/5-statistics-about-live-chat\/","title":{"rendered":"5 Statistics About Live Chat"},"content":{"rendered":"

We are constantly talking about the many benefits of including live chat on your dealership’s website. From answering questions quickly to providing information that may not be highlighted on the website, live chat can incline a customer or potential customer to make a purchase. Isn’t that what we all want?<\/p>\n

Below are a few statistics that highlight why live chat can boost your dealership’s sales:<\/p>\n

    \n
  1. 73% of customers claim to have satisfaction with an inquiry after utilizing live chat in comparison to a telephone call or email correspondence.<\/li>\n
  2. 42% of customers selected live chat as their preferred method of communication.<\/li>\n
  3. When making an online purchase, 83% of customers asked for online assistance through a live chat.<\/li>\n
  4. 38% of customers have made a purchase based on a favorable live chat session.<\/li>\n
  5. 63% of customers claimed they will return to a site due to live chat capabilities.<\/li>\n<\/ol>\n

    There are many reasons why live chat can boost your dealership’s sales. The statistics above show the effectiveness of the program and how it can make you more money in the long run. To learn more, call Client ConneXion at 877-888-5948 or start a Chat below!<\/p>\n","protected":false},"excerpt":{"rendered":"

    We are constantly talking about the many benefits of including live chat on your dealership’s website. From answering questions quickly to providing information that may not be highlighted on the website, live chat can incline a customer or potential customer to make a purchase. Isn’t that what we all want? Below are a few statistics […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[6],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/clientconnexion.com\/site\/wp-json\/wp\/v2\/posts\/11980"}],"collection":[{"href":"https:\/\/clientconnexion.com\/site\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clientconnexion.com\/site\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clientconnexion.com\/site\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/clientconnexion.com\/site\/wp-json\/wp\/v2\/comments?post=11980"}],"version-history":[{"count":1,"href":"https:\/\/clientconnexion.com\/site\/wp-json\/wp\/v2\/posts\/11980\/revisions"}],"predecessor-version":[{"id":11981,"href":"https:\/\/clientconnexion.com\/site\/wp-json\/wp\/v2\/posts\/11980\/revisions\/11981"}],"wp:attachment":[{"href":"https:\/\/clientconnexion.com\/site\/wp-json\/wp\/v2\/media?parent=11980"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clientconnexion.com\/site\/wp-json\/wp\/v2\/categories?post=11980"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clientconnexion.com\/site\/wp-json\/wp\/v2\/tags?post=11980"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}