We are quickly approaching 2018 and we are very excited for a fresh start! While New Year’s Day usually denotes the end of a year, it also ignites a new slate that is open for changes and tweaks. Here at Client ConneXion, we are constantly evolving with the times – incorporating new technologies into […]
DriveTrac Pro is one of our dealership solutions that is designed to help you operate and manage your dealership each day as efficient and smoothly as possible. As dealers ourselves, we understand that this can be a struggle. That’s why we have developed solutions to make your job easier while helping your dealership sell […]
Did you know that unsatisfied customers are more likely to tell people about their experience than those customers that are satisfied? This could mean bad news for your dealership if you have a significant number of unsatisfied customers. Of course it’s impossible to please everyone, but we know that you want to strive for […]
How efficient is your dealership’s loaner vehicle program? As dealers ourselves, we understand the importance of the loaner program and how it is a huge part of customer satisfaction. However, we also know that loaner programs can be extremely expensive and difficult to manage, often times costing the dealership more time and money than […]
DriveTRACpro specializes in GPS fleet tracking, fleet management and data communications. We started this adventure in 2008, and we are proud to have built our fourth platform. Utilizing the latest cloud technology and management software, our web-based platform allows customers from anywhere in the world to login and manage their fleet.
DriveTRACpro’s live tracking system […]
Absolutely perfect customer service may be intangible, but you can get pretty close. Providing the best support for your dealership’s customers is essential to the success of your business overall. Take the time to plan customer service strategies for different scenarios so your representatives are never without an answer or a helping hand. Today, […]
As you know, Client ConneXion has spent years researching the best and most effective ways for you – dealership owners and managers – to make better connections with customers. Those connections come from harboring high quality customer service at all times, but especially when your repeat customers come in to get their cars serviced.
Providing […]
It happens daily: a customer’s car is in the shop getting worked on by your service department and they have to take a loaner vehicle from the lot to get around town in the meantime. While this happens often, a loss of profit occurs more often than not when you loan vehicles to customers. Today, we want […]