Studies show that if chat is available, people will use chat at any and all stages of the buying process – from research before purchasing to even maintenance after they’ve purchased. Today, online consumer are typically impatient and demanding. They have questions and expect answers quickly. This is where Chat ConneXion comes in. With […]
We believe that setting strict rules and guidelines for your employees can hinder creativity and comfort, but we also believe in a few features that can help your dealership better connect with its employees. We covered a few of the features in yesterday’s post, so today we want to equip you – the hiring […]
Client ConneXion strives to find ways for your dealership to better connect with its customers. Potential and current customers are what keep your company afloat, and treating them with the utmost respect and value is key to your success. Today, we want to discuss what we can offer your dealership here at Client ConneXion:
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It may seem obvious that customer service and the sales culture go hand in hand, but good customer service can directly affect your sales goals. Here’s why:
Customer service does not just happen from behind the desk at the customer service department. It happens each and every time an employee of your dealership meets with […]
Connecting with customers can be as easy as a simple hello! On the other hand, it can also be difficult to find genuine connections with those who come through your dealership. Today, we want to discuss a few tips for customer communication no matter the platform. See below:
In-person:
Smile.
Pay attention to your body language.
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As a dealership manager or business owner, you know your main priority is to make your customers happy. After all, they are the ones keeping your company successful by making purchases and utilizing your services. However, some dealerships come up short when it comes to making their customers happy. Today, we want to discuss […]
Is your sales staff meeting your dealership’s sales goals each month? If they’re just barely getting by and reaching those goals, we can help! At Client ConneXion, we are here to help your sales representatives connect with customers to sell more cars and maximize your dealership’s sales potential.
Check out two of our dealership solutions […]
Craigslist is a great tool for selling just about anything, including new and used cars! People use Craigslist when they’re looking to make a purchase. Therefore, when your dealership posts your cars on Craigslist, they’re going to be in front of thousands of people who are actively looking to buy a car. Craigslist reaches […]