How does your dealership manage your loaner vehicles? When someone comes in for maintenance on their vehicle that will take several hours or even days, you likely let them borrow one of your dealership’s loaner vehicles. This is a key part of customer satisfaction, however managing your loaner vehicles can be extremely complicated and […]
When evaluating your dealership and its efficiency and profitability, do you have a gap in your customer service department? Are you curious why some people are not happy with your dealership, even though you’re providing them with everything they need for their car?
Your customer satisfaction is largely based on what “extras” you provide for […]
Client ConneXion assists auto dealerships in creating instant connections with online buyers more effectively than the industry standard “internet lead” process. With our suite of services, Client ConneXion enables auto dealers to sell more cars all while successfully creating lasting consumer relationships.
There are two types of business relationships; the “doing for” and the “doing […]
Customer service, in the auto industry, is huge. Whether you’re a salesperson, a service technician, or a customer service representative, there are many ways you can impact a customer’s buying experience. However, if your dealership does NOT work toward high-quality customer service, your customers will most likely not return. In the worst case, they […]
We are well into a new year, which probably has you assessing what works and what doesn’t work within your dealership. You may have installed new programs or protocols at the first of the year or you may have kept with the same guidelines. Regardless of what your dealership did in 2017 or the […]
DriveTrac Pro is our loaner vehicle management system equipped with live GPS monitoring and tracking, real time location alerts and cloud management capabilities. Part of eliminating the abuse of loaner vehicles at your dealership and cutting down costs associated with your loaner program including proper management. We understand that managing your loaner cars and […]
How efficient is your dealership’s loaner vehicle program? We know that your customers likely value the option to have a loaner vehicle when theirs is at the dealership for maintenance or work. Loaner vehicles can and should be an important aspect of your customer satisfaction strategy. However, we understand that your loaner vehicle program […]
DriveTrac Pro will help you convert your dealership’s loaner vehicle program into a profit center. With our GPS management system, you’ll be able to stop the loss of revenue when it comes to your loaner vehicles. Tracking vehicles and managing them efficiently has never been easier!
Most dealerships have not been able to make their […]