With all that we have to offer, Client ConneXion wants to go a bit deeper into each of our facets. First up is a way to engage your website visitors: Chat ConneXion.

Customers who use the Internet as a research tool demand answers at the click of a mouse. If answers are not explicitly stated on a webpage, then customers will reach out to your dealership’s support group, often expecting an instant answer to their problem.

It can be difficult to have a system that is completely responsive during all hours of the day. That is where Chat ConneXion can help you.

Essentially serving as a live chat network, Chat ConneXion allows your dealership to answer questions and interact with consumers at unprecedented speeds. It is proven that when people get questions answered in a timely and helpful manner, they are more likely to make a purchase. In fact, those who engage in a live chat on a dealership’s website are proven to make a purchase within a two-week timeframe.

Chat ConneXion also gives you information about how consumers were directed to your website, how long they stayed engaged, and what specifically caused them to leave the site. This type of insight is vital to gage the effectiveness of your website and can lead you to make essential corrections to your dealership’s online presence, if necessary.

Overall, Chat ConneXion allows you to interact with consumers quicker than ever before. Dealers who work with our Chat ConneXion feature see 15-30 additional sales each month, adding up to a significant increase in yearly profits. It seems to provide a win-win scenario for dealerships and their consumers – customers have their questions answered swiftly and efficiently, while dealerships see an increase in revenue each month.

Have more questions or are interested in this facet of our connection features? Simply start a chat below!