At Client ConneXion, our most popular dealership solution is by far Chat ConneXion. You may be wondering what Chat ConneXion is and what is can do for your dealership. Well, we’re here to help answer that questions and assist your dealership in taking advantage of all that live chat has to offer. Here are 3 reasons why live chat is so important and what is can do for your dealership.

  1. More lead opportunities. Turning your website visitors to leads is an issue that is common to many dealerships. Why is it so difficult to capture leads online? Well, all the visitor has to do if they don’t find what they’re looking for is click the “x” button and exit your site. With live chat, you are able to interact with visitors which creates an automatic lead generating system.
  2. More sales. Live chat is proven to convert more leads into actual sales. Live chat allows your online sales representatives to communicate with potential customers and work towards establishing a relationship with them very early in the buying process. The more interaction between visitors and your sales staff, the more likely the visitor is to become a customer.
  3. Better customer service. There is no doubt that dealerships that have a live chat capability on their website are able to give better customer service than those that do not. Today’s buyers are impatient. They’re online, doing research, looking for answers. And they want answers fast. Live chat allows your online sales representatives to have a conversation with website visitors in real time and answer their questions immediately.

Chat ConneXion is the best live chat solution in the business and we guarantee that it will help you connect with customers like never before! Contact us today to learn more and get started turning your browsers into buyers!