The answer should be YES! Of course your physical dealership cannot be open 24 hours a day, 7 days a week, but if you have a website your dealership should be open every single day. Your website is a resource that potential buyers can use to check out your inventory and find information before making a trip to your physical lot. If you do not have online chat to greet and engage your online visitors, you are ignoring potential customers!
Chat ConneXion allows your dealership to be open 24/7 and engage visitors at night, on weekends and holidays or when it’s raining. Chat will allow the customer to conveniently ask questions and find more immediate information before they come take a test drive.
If your website does not take advantage of online chat, you are loosing customers! Online shoppers are looking for transparent and easy information and they want it now! Stop missing out on customers and give us a call today!
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