Would you ignore your customers that come to you car lot to view your inventory, test drive and purchase a vehicle from you? Of course not! So, why are you ignoring those customers that are visiting your virtual lot? Your website serves as your dealership’s virtual car lot, showcases your inventory and should be helping you generate leads. This is where Chat ConneXion comes in! Here are 3 reasons why your website needs live chat:

  1. Convenient For Customers. Today, car buyers do their research online before visiting an actual dealership. When they reach your website without Chat ConneXion, they aren’t greeted. With Chat ConneXion, your visitors will be engaged immediately when they enter your virtual lot. It is convenient for your online visitors to ask your online representative questions, get more information and set up and appointment for a test drive.
  2. Data. One of Chat ConneXion’s great features it the data it give your dealership about your visitors. Learn about how consumers are directed to your site, how long they’ve been there and where they committed to buy or decided to bail, which gives you new insight into what’s working with your website and what’s not.
  3. Increased Sales. Our Chat ConneXion dealerships see an average of 15 to 30 additional sales each month! This online engagement is proven to help your sales representatives sell more cars. Chat ConneXion makes it possible for your sales reps to answer questions, interact and solve problems at unprecedented speeds.

If your dealership’s website doesn’t have live chat, you’re missing out on sales! Start turning your browsers into buyers today with Client ConneXion!