Generally, online customers can be very impatient and demanding – we’re sure you have all had a moment when you need a question answered, and the company takes hours and even days to respond. What businesses may not understand is that leaving an inquiry unanswered can cost them the sale. What Client ConneXion has discovered, however, is the power of live chat, and how you can immediately engage visitors on your site each and every time.

Chat ConneXion – our live chat feature – will turn browsers into buyers all day, every day. On average, our clients who utilize Chat ConneXion see 15-30 additional sales per month and tend to purchase within two weeks. This feature is used by customers during all aspects of the customer life cycle, from research and buying, to maintenance and service. Having someone virtually available at all times is extremely beneficial for your monthly profits and overall dealership success.

Client ConneXion gives your salespeople and managers the power to answer questions, interact with customers, and solve problems at incredibly rapid speeds. It can also give you insight into how a customer got to your website (another site, Google search, etc.), how long they stayed engaged, and whether they committed to the sale or decided to bail. These statistics allow you to look at what is working on your site, and give you the knowledge to make tweaks and changes as necessary.

Interested in learning more about how Chat ConneXion can help your dealership’s availability and overall sales patterns? See how it works by starting a Chat below, or give us a call at 877-888-5948! We look forward to hearing from you.