Having a functional live chat feature on your website can greatly increase the success and profitability of your dealership. Want to know why? See below:

  • Chat immediately engages visitors to your site. These visitors are then – hopefully – turned to dealership customers and ultimately will make a purchase.
  • It gives impatient customers answers immediately. Online customers can be very impatient and short on time – they expect to receive answers as soon as they send them. Chat gives those impatient online users immediate satisfaction.
  • Chat is available through all cycles of a sale, from the research, to buying and maintaining their vehicle. If people have questions, they can inquire through your live chat option.

Live chat gives your dealership the ability to answer questions and tend to issues at unprecedented speeds. You’re able to gather important information about how customers were directed to their site, how long they’ve been there and where/when they committed to buy.

If you want to gain insight into your customer’s buyers, ask us more about Chat ConneXion and how it can help you turn browsers into buyers!