We’re sure you already know that gaining new customers is much hard (and more expensive) than getting past customers to return. How is your dealership’s customer retention? Customer retention refers to the actions that your dealership takes to reduce the number of customers that do not return to your dealership for future purposes. Customer retention efforts work to retain as many possible customers from the path in hopes to establish loyalty.

At Client ConneXion, not only can we help you connect with possible leads and customers, but we’ve also got dealership solutions and training that will help you retain a large majority of all your customers and prevent them from going to the competition when it comes time for them to purchase their next vehicle. Customer retention efforts start the first moment you come in contact with a potential customer and should last throughout the lifetime of that relationship.

Constant ConneXion is our e-newsletter solution and it’s proven to help your dealership increase customer retention. With Constant ConneXion you will never lose contact with customers and you’ll work to ensure a top-of-mind presence with all of your contacts. Deliver newsletters directly to your list of contacts that are customized and align with your brand image. Maintaining constant communication with past customers will help your dealership establish a positive on going relationship with them so that they will come back to your dealership for years to come.

To learn more about how we can help you retain your customers, give us a call today!