Client ConneXion specializes in providing your dealership with better ways to connect. While there are hundreds of assets you can implement into your schedule and routine as an HR professional, there is a way you can benefit from connections, as well.

Asking for constructive feedback is an excellent way to both help your dealership and show value to your customers. For example, if someone just purchased a vehicle through your dealership and is filling out paperwork before they drive off, take five minutes to ask them about their experience. Take note of unique criticisms and compliments, and let the customer know that their input will be used to help your dealership continue good work and improve what needs to be improved.

Showing customers that their input is heard and valued is an effective way to operate your business. However, you must actually implement the feedback. If you ask for input and do not utilize it, what’s the point? You are wasting important information to better your business and throwing it down the drain. Set a plan to implement or consider each piece of feedback received, as the people who visit your dealership to make a purchase are great indicators of your quality and performance.

To learn more about what we do here at Client ConneXion or to inquire about implementing our services into your business model, give us a call at 877-888-5948 or start a Chat below. Have a great Tuesday, everyone!